Frequently Asked Questions

Why does Spotify / my music player stop playing music while I use Fitness Buddy?

Because Fitness Buddy utilizes some of the iPhone’s audio control, using Fitness Buddy and a music player at the same time might cause one of the applications to override the other. If your music occasionally stops playing while using Fitness Buddy, you can kill both apps and open both at the same time. Start your music first before going into Fitness Buddy.

How come my workout plan does not advance after the fit test?

Every workout plan (premium feature) starts off with a fit test to determine how fit you are and how intense the workout plan should be for you. The fit test should be the first workout you do, and after completing the fit test, Fitness Buddy will prompt you to relax for the rest of the day. The next workout is scheduled according to the schedule plan you set when choosing that workout. So, on the next day according to your weekly plan, the next workout will be ready for you!

If you completed the fit test and the workout plan does not advance, try force quitting the application and making sure that your device is connected to the internet. You can force quit by double tapping the home button and swiping up on the Fitness Buddy window.

How do I begin a premium workout?

To begin a premium workout, please follow these instructions:

iOS:

  • Open the “Workouts” tab.
  • Tap on “Plans”
  • Pick the workout plan that you want to start

Android:

  • Go to the Menu Panel
  • Tap on “Premium Workout Plans” under “Plan” header.
  • Tap on your desired premium workout.
  • Tap on “Do this workout” to begin the workout.

For additional information about premium features, please refer to this article.

How do I view the history for an exercise I have done?

To view your weight/time/rep history for an exercise, please follow these instructions:

  • Go to the Exercise Library.
  • Tap on an exercise you want to view.
  • Tap on the:
    1. “Graph” icon in the top bar to view your history on a graph.
    2. “List” icon in the top bar to view your history in a list form.

How do I view all the exercises I did today?

To view the exercises you did today, please follow these instructions:

  • Open the “Discover” tab.
  • Tap the Calendar icon at the top left of the screen.
  • On the calendar, today will be chosen by default (or you can choose the date you wish to view).
  • Below the calendar you will see the workouts you did that day. Tap a workout to see more details.

How do I connect Fitness Buddy with Apple Health?

To connect with Apple Health, please follow these instructions:

  • Tap Settings
  • Tap Health App Sharing​
  • Turn on the Categories that you want on

How do I delete my account?

We are sad to see you go! You can delete your account by logging in with your Fitness Buddy credentials here: https://my.fitnessbuddy.com/settings

Once logged in, click the “DELETE ACCOUNT” button.

You can also reach out to us at support@kodeon.ai and request your account to be deleted. Please make sure to contact us using the same email used with your Fitness Buddy account.